PLEASE REVIEW THE TERMS OF USE OF THIS SITE CAREFULLY. MEZKLA AND MEZKLA A SPICY CONNECTION ("Mezkla") owns and operates the Internet site located at mix.com (the "Site"), located on servers in the Mexican Republic. By accessing or using the pages of the Site, you accept these terms and conditions ("Terms and Conditions") and declare that you are of legal age, 18 years of age or older. This Agreement contains disclaimers and other provisions that limit our liability to you. If you are not subject to these Terms and Conditions, do not enter or use this Site.

Additional terms and conditions apply to the functionality provided through the Site and are incorporated by reference only.

Mezkla may periodically change the conditions of use, so we ask that you review this notice regularly, since if you use the Site it will be understood that you accept the modifications.

If you have any comments or questions, or have any questions about the conditions of use, you can send us an email to the following address: holamivida@mezkla.com

While we use reasonable efforts to provide current information about Mezkla on this Site, you should not assume that the information is always up-to-date or that this Site contains all relevant information available about Mezkla. In particular, if you are making an investment decision regarding Mezkla, please consult sources other than Mezkla.

Trademarks and Property

Unless otherwise indicated, all material included on this Site is protected under Industrial Property owned by Mezkla and/or its subsidiaries, affiliates and/or by third parties that have licensed their materials to Mezkla.

The display of these marks and notices associated with these marks is not intended to be a compilation of all of Mezkla's industrial property, and Mezkla may have or control other proprietary rights in one or more countries outside the United Mexican States. You may not reproduce, distribute or use any material without the prior written consent of Mezkla. All rights not expressly granted are reserved.

Personal use

The use of the materials included on this Site is for personal informational and purchasing purposes. You agree that you will not distribute, publish, transmit, modify, copy or create derivative works from or exploit the contents of this Site in any way. You agree to indemnify, defend and hold harmless Mezkla from any and all unauthorized use by you of any materials contained on the Site. You acknowledge that unauthorized use of the content may cause irreparable damage to Mezkla, and that in the event of unauthorized use, Mezkla will be entitled to compensation in addition to any claim that it may assert at law.

You agree that you will be and remain responsible for the content of any submission you make, and that you will not submit materials that are deemed unlawful, defamatory, abusive or obscene. You agree that you will not submit anything to the Site that violates any third party right, including industrial property, trademarks, privacy or other personal or proprietary rights.

We appreciate your interest in Mezkla, please note that any material sent through Mezkla or through the Site will be considered sent under these terms and conditions.

Product Sales and Availability

The use of the materials included on this Site is for personal informational and purchasing purposes. You agree that you are solely responsible for the content of any information you post, and that you will not submit material that is unlawful, defamatory, abusive or obscene. You agree that you will not distribute, publish, transmit, modify, copy or create derivative works from or exploit the contents of this Site in any form. You agree to indemnify, defend and hold harmless Mezkla from any and all unauthorized use by you of any materials contained on the Site. You acknowledge that unauthorized use of the content may cause irreparable damage to Mezkla, and that in the event of unauthorized use, Mezkla will be entitled to compensation in addition to any claim that it may assert at law.

Links

Some Links on the Site will allow you to connect to sites that are not under our control. Mezkla is providing these Links only as a convenience. The appearance of any Link does not presume acceptance by Mezkla, nor that Mezkla is responsible for the content of any site. You access them at your own risk.

Privacy & Security

For an explanation of Mezkla's Policies and Practices related to the collection, use and storage of our customers' information, please read our Privacy Notice.

Except as otherwise expressed with respect to our products, all contents of the Site are provided as is, without any warranty, express or implied. Mezkla makes no representations, express or implied, including without limitation implied warranties for a particular purpose.

Mezkla does not warrant that the functions contained in the Site will operate uninterrupted or error-free, that the Site or the server will be free of any viruses or other harmful components, or that defects will be corrected, although Mezkla has met them.

Minors

Mezkla.com is a general audience site that is not designed or intended to collect personal information from children under 18 years of age. Mezkla does not intentionally collect information from persons under 18 years of age. So we ask parents to supervise their children when they are online.

Jurisdiction

Any dispute arising from these terms will be resolved exclusively under the jurisdiction and laws of Mexico City. Mezkla makes no representation that materials on the Site are appropriate or available for use in other locations. If you access the Site outside of the Mexican Republic, you are warned that this Site may contain references to products or services that are not available or prohibited in your country.

WHAT PERSONAL DATA DO WE COLLECT?

To carry out the purposes described in this Privacy Notice, we may collect the following data and information from our clients, consumers, candidates and the general public through our websites, social networks, in person or by telephone:

Full name.

Username on social networks.

Age and date of birth.

Gender.

Email.

Landline or cell phone.

Complete address.

Elector key.

CURP.

RFC.

FOR WHAT PURPOSES DO WE COLLECT YOUR PERSONAL DATA?

As a CUSTOMER, your personal information will be used for the following primary purposes, which are necessary to provide you with our products and/or services:

Identify and contact you.

Provide you with better personalized service.

Provide you with the link to our social networks.

Provide you with the information you request about our products, as well as send you quotes.

Sign up for the programs, promotions, contests and/or events that you request from us.

Provide you with the products that you request or contract with us, as well as provide you with the benefits that we offer through our different programs, courses, events in which you participate.

If you are the winner or beneficiary of any incentive or gift, we will deliver it to you.

To find the “MEZKLA” store closest to you.

Document and solve service problems.

Manage or issue invoices or process any pending collection.

Attention and follow-up of your doubts, clarifications, complaints or suggestions.

Prepare and keep our database of consumers and consumer prospects updated.

Compliance with legal and/or contractual provisions.

In addition to being used for primary purposes, your personal data will be used for other secondary purposes that, although not essential, are highly beneficial, to improve the quality of our service, perfect our products and carry out advertising and promotional activities related to them. . They are listed below:

Build consumption profiles.

Inform you and enable your participation in contests for advertising and/or promotional purposes.

Send you information through our newsletters.

Obtain your comments on the services and/or products provided.

Contact you by any means of communication in order to offer you our products.

Prepare exclusion lists in order to register your refusal to process your personal data free of charge.

DO YOU NOT AGREE WITH THE SECONDARY PURPOSES? HOW CAN YOU REFUSE?

If you do not want your personal data to be processed for the secondary purposes indicated, or any of them, you can deny your consent from this moment by sending your request to the following email: mezkla@mezkla.com.mx. Tu negativa no afectará las finalidades primarias ni será motivo para dejar de proporcionarte nuestros productos y servicios.

WHAT TRANSFERS DOES THE CONTROLLER MAKE?

Recipients of personal data Purpose Requires consent

1.- Competent authority. Compliance with laws, treaties, agreements to which we are obliged or to comply with official requirements. No

2.- Any company in the same economic group to which the person responsible belongs. To provide you with better quality in our products and services; to support the management of any query, doubt or complaint; to support the management of the purposes indicated in this notice. No

3.- Natural and legal persons with whom products are acquired or that provide services to any of the companies of the same economic group to which the person responsible belongs. So that these natural and legal persons  can carry out their functions: marketing companies, provision of courier services, billing, development of websites or software and their improvements, development of any other computer infrastructure,  advice from auditors, legal and accounting consultants. No.

HOW CAN YOU LIMIT THE USE OR DISCLOSURE OF YOUR PERSONAL INFORMATION?

In order for you to limit the use and disclosure of your personal information, we inform you that you can register in the following registry: Public Registry to Avoid Advertising, for more information consult the internet portal of the Federal Consumer Protection Agency (PROFECO).

HOW CAN ARCO EXERCISE YOUR RIGHTS TO ACCESS, RECTIFY, CANCEL OR OPPOSE THE USE OF YOUR PERSONAL DATA?

You may exercise your ARCO rights by submitting a free letter addressed to the Department of Personal Data Protection via email. mezkla@mezkla.com.mx, with the following data:

1) name of the data owner, address, telephone number and email address;

2) copy of the holder's current official identification (INE, passport or military card);

3) if you are a representative of the owner, you must attach a copy of the public instrument containing the powers or, where appropriate, a power of attorney signed by the owner, his or her representative and two witnesses;

4) clear and precise description of the data to Access, Rectify, Cancel or Oppose. In the case of rectification of personal data, you must indicate the exact modification and attach the supporting documentation;

5) any element that facilitates the location of personal data.

The Department of Personal Data Protection will respond within a maximum period of 20 (twenty) business days from receipt of the request through the email address indicated by the owner in their request.

If you wish to know more details of the procedure for the exercise of these ARCO Rights, you can send an email to the email address indicated above.

REVOCATION OF CONSENT FOR THE USE OF PERSONAL DATA.

You may revoke the consent that, where applicable, you have given us for the processing of your personal data. To revoke your consent you must submit a free writing addressed to the Department of Personal Data Protection via email: mezkla@mezkla.com.mx, with the following data: 1) name of the data owner, address, telephone number and email address; 2) copy of the holder's current official identification (INE, passport, military card); 3) if you are a representative of the owner, you must attach a copy of the public instrument containing the powers or, where appropriate, a power of attorney signed by the owner, his or her representative and two witnesses; 4) clear and precise description of the personal data with respect to which consent is sought to be revoked; 5) any element that facilitates the location of personal data.

The Department of Personal Data Protection will respond within a maximum period of 20 (twenty) business days from receipt of the request through the email address indicated by the owner in their request.

If you wish to know more details of the procedure for revoking consent, you can send an email to the email address indicated above.

DO WE USE TRACKING TECHNOLOGIES ON OUR WEBSITE?

The Controller uses technologies to improve the functioning of websites and technological developments, including your experience when you browse these sites or use our network. These technologies include the use of cookies, which are small amounts of information that are stored in the browser used by each user so that the server remembers certain information that it can later use. This information allows us to identify and save your personal preferences to provide you with a better browsing experience.   

On our websites and applications we may use cookies, web beacons and other tracking technologies that allow us to fulfill the purposes reported in this Privacy Notice.   

The different types of cookies that we use to obtain identification data and data related to your purchasing behavior and use of Internet services are: 

Essential cookies: We use these technologies to allow you proper use of our websites, so they cannot be disabled as they are necessary to allow you to use the functionalities of our websites and technological tools.

Cookies to remember your preferences and experience: through these technologies we obtain user ID, date, time and origin of the visit, geographical location, gender, age, interactions with the site, interests and search types, browsing time on our site. Internet page, sections consulted, and Internet pages accessed prior to ours, these cookies allow us to remember your preferences, navigation options and personalized functions.

Cookies for performance and analysis purposes: We may use cookies to obtain technical and statistical data that allows us to identify the way in which you use our services in order to improve their performance and future developments.

Advertising cookies: We may place our own advertising cookies to obtain information related to your purchasing, consumption and website viewing preferences to show you advertising that we consider relevant to you.

Site analysis: We use Google tools  to help analyze the use of our website. This analytical tool uses “cookies” which are text files that are placed on your computer to collect standard Internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use of the website (including your IP address) is transmitted to Google. This information is used to evaluate visitors' use of the website and to compile statistical reports on website activity. To opt out of Google logging on all websites, visit: http://tools.google.com/dlpage/gaoptout.

We remind you that you can disable or adjust the use of cookies by following the procedures of the internet browser you use to access our websites, for example:   

Google Chrome (Computer, Android, iPhone and iPad): https://support.google.com/accounts/answer/61416?hl=es-41 

Internet Explorer: https://support.microsoft.com/es-es/help/17442/windows-internet-explorer-delete-manage-cookies   

If you use a browser or internet service other than the previous ones, you must review the Help center and/or settings on the use of cookies.

HOW CAN YOU FIND OUT ABOUT CHANGES TO THIS PRIVACY NOTICE?

This privacy notice may be modified, changed or updated due to new legal requirements; of our own needs for the products or services we offer; of our privacy practices; or for other reasons. If there is a change to this privacy notice, we will inform you through our website: www.mezkla.com.mx.

Last update: March/2024