MEZKLA Y MEZKLA A SPICY CONECTION, mejor conocido como MEZKLA (en lo sucesivo el “Responsable”) con domicilio en Calle Saltillo número 9, interior 2, Colonia Hipódromo Condesa, alcaldía Cuauhtémoc, C.P. 06100, es el responsable del tratamiento de los datos personales que nos proporcione, los cuales serán protegidos conforme a lo dispuesto por la Ley Federal de Protección de Datos Personales en Posesión de los Particulares, su Reglamento y demás normatividad que resulte aplicable, y al respecto le informamos lo siguiente:

WHAT PERSONAL DATA DO WE COLLECT?

To carry out the purposes described in this Privacy Notice, we may collect the following data and information from our clients, consumers, candidates and the general public through our websites, social networks, in person or by telephone:

Full name.

Username on social networks.

Age and date of birth.

Gender.

Email.

Landline or cell phone.

Complete address.

Elector key.

CURP.

RFC.

FOR WHAT PURPOSES DO WE COLLECT YOUR PERSONAL DATA?

As a CUSTOMER, your personal information will be used for the following primary purposes, which are necessary to provide you with our products and/or services:

Identify and contact you.

Provide you with better personalized service.

Provide you with the link to our social networks.

Provide you with the information you request about our products, as well as send you quotes.

Sign up for the programs, promotions, contests and/or events that you request from us.

Provide you with the products that you request or contract with us, as well as provide you with the benefits that we offer through our different programs, courses, events in which you participate.

If you are the winner or beneficiary of any incentive or gift, we will deliver it to you.

To find the “MEZKLA” store closest to you.

Document and solve service problems.

Manage or issue invoices or process any pending collection.

Attention and follow-up of your doubts, clarifications, complaints or suggestions.

Prepare and keep our database of consumers and consumer prospects updated.

Compliance with legal and/or contractual provisions.

In addition to being used for primary purposes, your personal data will be used for other secondary purposes that, although not essential, are highly beneficial, to improve the quality of our service, perfect our products and carry out advertising and promotional activities related to them. . They are listed below:

Build consumption profiles.

Inform you and enable your participation in contests for advertising and/or promotional purposes.

Send you information through our newsletters.

Obtain your comments on the services and/or products provided.

Contact you by any means of communication in order to offer you our products.

Prepare exclusion lists in order to register your refusal to process your personal data free of charge.

DO YOU NOT AGREE WITH THE SECONDARY PURPOSES? HOW CAN YOU REFUSE?

If you do not want your personal data to be processed for the secondary purposes indicated, or any of them, you can deny your consent from this moment by sending your request to the following email: mezkla@mezkla.com.mx. Tu negativa no afectará las finalidades primarias ni será motivo para dejar de proporcionarte nuestros productos y servicios.

WHAT TRANSFERS DOES THE CONTROLLER MAKE?

Recipients of personal data Purpose Requires consent

1.- Competent authority. Compliance with laws, treaties, agreements to which we are obliged or to comply with official requirements. No

2.- Any company in the same economic group to which the person responsible belongs. To provide you with better quality in our products and services; to support the management of any query, doubt or complaint; to support the management of the purposes indicated in this notice. No

3.- Natural and legal persons with whom products are acquired or that provide services to any of the companies of the same economic group to which the person responsible belongs. So that these natural and legal persons  can carry out their functions: marketing companies, provision of courier services, billing, development of websites or software and their improvements, development of any other computer infrastructure,  advice from auditors, legal and accounting consultants. No.

HOW CAN YOU LIMIT THE USE OR DISCLOSURE OF YOUR PERSONAL INFORMATION?

In order for you to limit the use and disclosure of your personal information, we inform you that you can register in the following registry: Public Registry to Avoid Advertising, for more information consult the internet portal of the Federal Consumer Protection Agency (PROFECO).

HOW CAN ARCO EXERCISE YOUR RIGHTS TO ACCESS, RECTIFY, CANCEL OR OPPOSE THE USE OF YOUR PERSONAL DATA?

You may exercise your ARCO rights by submitting a free letter addressed to the Department of Personal Data Protection via email. mezkla@mezkla.com.mx, with the following data:

1) name of the data owner, address, telephone number and email address;

2) copy of the holder's current official identification (INE, passport or military card);

3) if you are a representative of the owner, you must attach a copy of the public instrument containing the powers or, where appropriate, a power of attorney signed by the owner, his or her representative and two witnesses;

4) clear and precise description of the data to Access, Rectify, Cancel or Oppose. In the case of rectification of personal data, you must indicate the exact modification and attach the supporting documentation;

5) any element that facilitates the location of personal data.

The Department of Personal Data Protection will respond within a maximum period of 20 (twenty) business days from receipt of the request through the email address indicated by the owner in their request.

If you wish to know more details of the procedure for the exercise of these ARCO Rights, you can send an email to the email address indicated above.

REVOCATION OF CONSENT FOR THE USE OF PERSONAL DATA.

You may revoke the consent that, where applicable, you have given us for the processing of your personal data. To revoke your consent you must submit a free writing addressed to the Department of Personal Data Protection via email: mezkla@mezkla.com.mx, with the following data: 1) name of the data owner, address, telephone number and email address; 2) copy of the holder's current official identification (INE, passport, military card); 3) if you are a representative of the owner, you must attach a copy of the public instrument containing the powers or, where appropriate, a power of attorney signed by the owner, his or her representative and two witnesses; 4) clear and precise description of the personal data with respect to which consent is sought to be revoked; 5) any element that facilitates the location of personal data.

The Department of Personal Data Protection will respond within a maximum period of 20 (twenty) business days from receipt of the request through the email address indicated by the owner in their request.

If you wish to know more details of the procedure for revoking consent, you can send an email to the email address indicated above.

DO WE USE TRACKING TECHNOLOGIES ON OUR WEBSITE?

The Controller uses technologies to improve the functioning of websites and technological developments, including your experience when you browse these sites or use our network. These technologies include the use of cookies, which are small amounts of information that are stored in the browser used by each user so that the server remembers certain information that it can later use. This information allows us to identify and save your personal preferences to provide you with a better browsing experience.   

On our websites and applications we may use cookies, web beacons and other tracking technologies that allow us to fulfill the purposes reported in this Privacy Notice.   

The different types of cookies that we use to obtain identification data and data related to your purchasing behavior and use of Internet services are: 

Essential cookies: We use these technologies to allow you proper use of our websites, so they cannot be disabled as they are necessary to allow you to use the functionalities of our websites and technological tools.

Cookies to remember your preferences and experience: through these technologies we obtain user ID, date, time and origin of the visit, geographical location, gender, age, interactions with the site, interests and search types, browsing time on our site. Internet page, sections consulted, and Internet pages accessed prior to ours, these cookies allow us to remember your preferences, navigation options and personalized functions.

Cookies for performance and analysis purposes: We may use cookies to obtain technical and statistical data that allows us to identify the way in which you use our services in order to improve their performance and future developments.

Advertising cookies: We may place our own advertising cookies to obtain information related to your purchasing, consumption and website viewing preferences to show you advertising that we consider relevant to you.

Site analysis: We use Google tools  to help analyze the use of our website. This analytical tool uses “cookies” which are text files that are placed on your computer to collect standard Internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use of the website (including your IP address) is transmitted to Google. This information is used to evaluate visitors' use of the website and to compile statistical reports on website activity. To opt out of Google logging on all websites, visit: http://tools.google.com/dlpage/gaoptout.

We remind you that you can disable or adjust the use of cookies by following the procedures of the internet browser you use to access our websites, for example:   

Google Chrome (Computer, Android, iPhone and iPad): https://support.google.com/accounts/answer/61416?hl=es-41 

Internet Explorer: https://support.microsoft.com/es-es/help/17442/windows-internet-explorer-delete-manage-cookies   

If you use a browser or internet service other than the previous ones, you must review the Help center and/or settings on the use of cookies.

HOW CAN YOU FIND OUT ABOUT CHANGES TO THIS PRIVACY NOTICE?

This privacy notice may be modified, changed or updated due to new legal requirements; of our own needs for the products or services we offer; of our privacy practices; or for other reasons. If there is a change to this privacy notice, we will inform you through our website: www.mezkla.com.mx.

Last update: March/2024